Requesting Your Records
To ensure the security and privacy of your clinical information, all medical record requests must be submitted in writing. Please complete our formal request form and provide a valid government-issued photo ID for identity verification. Our clinical team handles each request with strict adherence to HIPAA guidelines to protect your health data.
Instant Access via Patient Portal
Manage your healthcare information with ease. Our patient portal, powered by the Healow app, allows you to view your clinical records, lab results, and immunization history 24/7 from any device. Accessing your health data has never been safer or more convenient.
Required Clinical Forms
Authorization Form
MANDATORY FOR RECORDS
This form is required for the legal release of your medical history to third parties or personal use.
Proxy Access
FAMILY & GUARDIANS
Required to grant a family member or legal representative permission to access your clinical portal data.
Insurance Release
BILLING COMPLIANCE
Authorizes our clinic to submit medical records to your insurance provider for claim processing and verification.
Your Privacy & HIPAA Rights
At St Mary Adult Medicine, we prioritize the confidentiality and security of your medical information. We adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA) standards to ensure your data is protected at every touchpoint.
Our systems utilize advanced end-to-end encryption for all digital records and communications. Whether you are accessing your portal or requesting a formal record transfer, your personal health information is shielded by multiple layers of security protocols.
Access to sensitive data is restricted to authorized clinical personnel only. We continuously monitor and audit our internal processes to maintain the highest level of integrity and to provide you with peace of mind regarding your medical history.
Processing Time & Fees
What is the standard processing time?
Most medical record requests are processed within 5 to 10 business days. Urgent clinical requests for continuing care may be expedited to ensure your health providers have timely access to necessary information.
Are there any fees for copies?
Electronic access via the patient portal is free of charge. For physical paper copies, a standard administrative fee may apply to cover printing and postage costs, compliant with state and federal clinical guidelines.
How is clinical privacy maintained?
Your medical information is strictly protected under HIPAA regulations. We only release records upon receipt of a legally valid authorization form signed by the patient or their authorized representative.